Health & Safety​

 

Baby Hire Cook Island by Autumn's Treasures is constantly monitoring the rapidly changing covid19 pandemic across the Cook Islands and around the globe.

Our top priority has always been (and will always be) the health and safety of our employees, family & customers.

We take cleanliness very seriously making us the best option for you and your family. (A little OCD if you ask me)

For your reference, here are the steps we are taking to keep everyone safe and informed during this crisis:

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  • We take great care to keep gear clean and sanitized.

  • Contactless delivery is currently available and will always be an option for our                customers. And although the Cook Islands is one of the very few Countries left in                 the world that has maintained their Covid Free status we still implement tight               cleaning rituals, for peace of mind for all our customers. Just mention at the time of      enquiry that you prefer a contact-free delivery and we’ll leave your hired equipment on your doorstep or at an instructed location and text/email you when it has arrived. The only exceptions to this are our wooden cots (which would need to be set up by our team) and locations where there is no sheltered area to leave your equipment. If this is the case, we will deliver your equipment after you have checked in.

  • "Spic & Span - Squeaky Clean is our thing! Every member of our team is thoroughly trained to meticulously clean and sanitize gear. For further information, please refer to our cleaning & sanitizing info below.

  • If any member of our team has been exposed to the coronavirus or is not feeling well, they  will stay at home until it is safe for them to come back to work again.

  • If we find ourselves in level 2 again, the 2 meter social distancing rule will be followed by our team at all times and we will wear face masks and gloves when necessary.  If we ever go into levels 3 or 4, Baby Hire Cook Islands by Autumn's Treasures will  temporarily close.

  • We’re always here for you! Feel free to contact us any time with questions, comments or concerns.

  • Our team members will always sanitize their hands before and after delivering or collecting baby gear.

  • When customers pick up or drop off equipment to "Autumn's Play House" in Panama,          we will provide hand sanitizer and surface sanitizer for customer use if desired.                  Rest assured, although we provide sanitizer for customer use, our equipment                       will have been thoroughly cleaned and sanitized prior to pick up.

 

We appreciate your business and hope you all stay safe and healthy during this time.

For the latest updates on the coronavirus (COVID-19) pandemic in the Cook Islands,                  please refer to the following link:

https://covid19.gov.ck/

With love,

Autumn xoxo

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Cleaning & Sanitizing Standards

 

​We understand that you as parents or grandparents rightfully expect clean, sanitised products. We are committed to providing spotlessly clean and safe gear.

All of our hire items are inspected and cleaned after every pickup and then inspected again and sanitized before the next delivery.

​As much as possible we use eco friendly and hypoallergenic cleaning products. Feel free to contact us with any questions about specific products or cleaning processes used, as the brands etc can change depending on what is available each time we restock.

Our Cleaning Process

​1- we use safe, high quality cleaning products and tools

 

​2 - we clean thoroughly from top to bottom, 360 degrees and in every nook and cranny

 

​3 - we do a thorough inspection of every order before delivery

 

​4 - we offer ongoing training of staff to ensure a good understanding of our baby gear and our

cleaning processes.

 

5 - We vacuum from top to bottom, inside all moving parts, hidden seams, covers and straps to remove every last crumb.

 

6 - We use mild detergents which easily and safely clean fabrics and surfaces to remove dirt and grease.

 

7 - We are sure to soak up any excess water and moisture with dry cloths and we let all items air dry. We place items in the sun,        outdoors, or in front of a fan to thoroughly dry.

 

8 - We are careful to assemble all equipment as it should be assembled to ensure safety.